Carnfasteners is committed to bringing you the best quality products at great prices. However, we also know that once in a while you may need to cancel an order or return an item.
To ensure we can make this as easy as possible, please ensure you hold onto your receipt and any packaging with the item you bought.
All refunds will normally to be made to the same method of payment as your purchase. This policy does not affect your statutory or distance selling rights.

• Most of the products we sell are covered by our 30-day money-back guarantee and returns within this period are free.
• You can return items to Carnfasteners for a full refund or replacement.
• Return your items unused, with their original packaging, in a saleable condition, together with the receipt and your completed returns form.
• Please ensure that any sharp objects are suitably wrapped to ensure safe handling and that items are packed to protect them in transit.
• Our 30-day money-back guarantee does not affect your statutory rights.

1. A cancellation can be made up to 30 days from point of order via phone, email (info@Carnfasteners.com), or by writing to Carn Fasteners Ltd, Garvagh Rd, Swatragh, Co Derry, BT46 5QE, N. Ireland.
2. On cancellation you must return the goods to us at your cost in saleable condition.

• Return the item to us within 30 days of purchase with your receipt and completed returns form for a full refund.